Exceptional customer service!.
We had a "favorite" television set that, in its day, was "top of the line." Recently, two of our favorite features wouldn't work; namely, picture on picture and infrared headphones. The television also was taking longer and longer to come on. After much discussion with the manufacturing techs, we found that they couldn't fix the set, so we were pretty much giving up on it.
My son searched the internet, found Ed's TV. We called the owner, brought the set down to his shop, and had it back ONE day later completely well! His prices were fair, and I can't say enough about the service-- and to think that we were going to just give up on the set. It is now working 100% This man knows what he's doing!