Do not use this company.
I experienced the same problems the other reviewers described. Not only was the person who answered the phone impolite, she hung up on my husband.
There has to be an alternative to this company.
Bad Business Practice.
When I scheduled a service call with EF Winslow for some plumbing work I specifically asked that the technician call me with an assessment of the situation and an estimate before completing any work.
I requested this because I was responding to a call from a tenant and was not on site to see the situation myself.
EF Winslow took my credit card details when I booked the visit, and the plumbing technician called me after the work was completed.
When I called the main office to express being upset by this, the office was unapologetic, and my card is being charged for work that I did not approve.
I really resent this business practice, and will not be using EF Winslow's services again.
Loyal Customer since 1991? Thanks I get??? NOTHING!!.
I had been a loyal customer since 1991. I am a realtor and have many clients that I had refered to Winslow. This July I called them to install a tub/shower & valve I supplied. Plumber who showed up said job would be 3 hrs.max. 2 days ,14 hrs later and a$2000. bill my bath was completley replumbed?? Yet tub/shower still not working? A superivisor stopped by the job, felt this was "in my best interest" to do and did it!! I DID NOT HIRE them to do this, DID NOT OK IT, NOR WAS TOLD ABOUT IT PRIOR TO BEING DONE. I have been battling with them over the bill since. I have repeatedly asked for an ITEMIZED invoice for orig. job order. Still haven't seen it. Needless to say after 19 yrs of beinging a loyal customer we are now DIVORCED!!
Future customers BEWARE!!!! Current customers check your bills and your loyalty means NOTHING to E F Winslow Plumbing!!
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