335 Rte 28, West Yarmouth, MA | Directions 0267341.651387 -70.249376
Mon. - Thu., Sun. 11:30am - 9:30pm;Fri. - Sat. 11:30am - 10pm
Worst restaurant experience ever – The worst restaurant experience I've ever had. Do not go here if you have any food allergies or dietary restrictions unless you wish to be treated like you have a contagious disease. Or if you want to eat very un-fresh fish. I was rudely told that none of their sauces or even salad dressing could be prepared gluten free. And when the meal I was finally able to order arrived, the fish both tasted & smelled really bad, and very old. When I said something about it to our waitress, another, older waitress overheard, and shouted at me that all of their fish was delivered daily by a fisherman, and then stomped away. We spoke to the manager, who said he's take it off the bill, and then the rude waitress came back over & rudely informed me that none of their desserts, which were supposed to come with the meal, would be ok for me to eat . Which was fine, because by then we just wanted to get out of there. Our server was actually very pleasant & tried to be helpful, but the older woman who seemed to be supervising or training her was extremely rude & unpleasant
Poor Management and Service – Recently while vacationing on Cape Cod for a few days and our hotel recommended this restaurant and gave us a discount per couple. We ordered two appetizers, bottle of wine and a 2 pound lobster, the most expensive item on the menu putting our bill at over $100. They would not honor our coupon because we didn't purchase two entrees. The manager approached our table and argued with us about this discretion and instead of relenting to the mere tiny difference, told us we should have ordered two entrees. The entrees started at 12.99 which was cheaper than either of our appetizers. In addition, the service we experienced was horendous. Our waitress ignored us, never brought us things we asked for twice, and never offered to pour us another glass of wine which she just left on the table. I would not recommend anyone going here unless they enjoy rudeness.
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